Social media plays a crucial role in shaping a business’s online presence and engagement with its target audience. Whether you’re a small startup or a well-established corporation, effectively managing your social media accounts can be a daunting task. To streamline the process and enhance your online presence, Meta (formerly Facebook) offers an invaluable tool known as Meta Business Suite.

What is Meta Business Suite?

Meta Business Suite, previously known as Facebook Business Suite, is a powerful, free tool that is designed to simplify the management of your business’s presence on Facebook, Messenger, and Instagram. It offers a plethora of features to enhance the social media management experience. With Meta Business Suite, you can:

  • Create and Manage Business Pages: Establish and manage business pages on Facebook and Instagram to showcase your products and services and engage with your audience.
  • Unified Notifications: Stay up-to-date with notifications from both Facebook and Instagram, allowing you to plan your content ahead of time for optimal engagement.
  • Scheduled Posts and Stories: Create and schedule posts and Stories for Facebook and Instagram, allowing you to plan your content ahead of time for optimal engagement.
  • Engagement Insights: Gain insights into your audience’s interactions with your posts, including likes, comments, and shares to help refine your content strategy.
  • Unified Inbox: Read and respond to messages and comments on Facebook, Messenger, and Instagram through a unified inbox
  • Automated Messages: Create and save automated responses to frequently asked questions, ensuring prompt and consistent customer interactions.
  • Ad Campaign Management: Create, publish, and monitor Facebook and Instagram ad campaigns directly from the suite, enabling you to boost your brand’s visibility. 
  • User Management: Grant access, define roles, and manage permissions for your team members who handle your business’s Facebook presence, facilitating collaborative efforts.
  • Analytics: Review detailed analytics for your Facebook ads and organic posts to measure your content’s performance and make data-driven decisions.

We know, it’s a lot to take in! Meta Business Suite offers a comprehensive solution for business owners and marketers, making it more efficient and convenient to manage your social media presence. By gathering all of these capabilities into a single (and free!) tool, managing your social presence on Facebook and Instagram is a lot more efficient. 

With Meta Business Suite, you can even manage pages, people, and ads for different brands. So, if your business has more than one brand, you can create, respond, and keep track of everything from one place.
Plus, Meta Business Suite is available on desktop and mobile. That means you can do all this from your favorite web browser on a laptop, or from the iOS or Android app, providing you with flexibility and convenience.

What is the difference between Meta Business Suite and Business Manager?

The terms “Meta Business Suite” and “Business Manager” are thrown around a lot when it comes to managing social media accounts. Essentially, Meta Business Suite is an enhanced version of the Business Manager, providing a more user-friendly and versatile experience with its mobile accessibility and combined Facebook and Instagram account management capabilities. While both platforms have similar features, there are a few key differences between them:

1. Accessibility

  • Business Manager: Business Manager is primarily accessible through desktop, limiting your ability to manage your social media presence while on the move. It provides a robust platform for overseeing Facebook pages and ad accounts but is tied to desktop usage.
  • Meta Business Suite: In contrast, Meta Business Suite offers the advantage of accessibility on both desktop and mobile devices. This mobile compatibility allows you to manage your online presence from anywhere, making it a versatile option for those who require flexibility in their social media management.

2. Account Focus

  • Business Manager: As the older platform, Business Manager predominantly concentrates on managing Facebook pages and ad accounts. While it offers a dedicated space for managing these assets, it doesn’t provide the same level of integration and convenience when it comes to handling Instagram business accounts.
  • Meta Business Suite: Meta Business Suite serves as the evolved replacement for Business Manager, offering a unified interface for managing Facebook and Instagram business accounts. This integration streamlines your social media management, ensuring that you can efficiently handle both platforms in one place. This consolidation simplifies content scheduling, engagement tracking, and advertising management.

3. Integration

  • Business Manager: Business Manager mainly focuses on managing assets separately from personal profiles, providing a clear separation between professional and personal use. It offers robust tools for handling business assets but may lack the seamless integration of Facebook and Instagram.
  • Meta Business Suite: Meta Business Suite emphasizes seamless integration. It unifies your Facebook and Instagram business activities, making it easier to maintain a consistent brand image across both platforms. This integrated approach fosters efficient collaboration and content management.

Do I need Meta Business Suite?

Meta has introduced the newer Business Suite as a replacement for the outdated Business Manager. You will want to use Meta Business Suite to manage your business’s Meta account and tools. Using Meta Business Suite has several advantages, including:

  1. Professional Separation: Meta Business Suite allows you to maintain a clear distinction between your professional business activities and your personal use of Facebook. This separation is essential for ensuring that you present a professional image to your audience.
  2. Collaboration: It enables efficient collaboration with colleagues and clients, streamlining the process of working together on your business’s social media presence.
  3. Efficient Management: Meta Business Suite provides an array of tools that simplify the management of your online presence. It helps you reach a wider audience and stay up-to-date with your business accounts in one centralized location.
  4. Cost-Effective: Meta Business Suite is a free tool, making it a cost-effective solution for businesses of all sizes. You can access a wide range of features without incurring additional expenses.
  5. Streamlined Content Management: The ability to schedule posts and stories in advance is a time-saver that can significantly improve your social media strategy. With Meta Business Suite, you can plan and prepare your content well in advance, ensuring a consistent posting schedule even during busy periods.
  6. Improved Customer Interaction: Responding to customer queries and comments promptly is essential for maintaining a positive online reputation. The unified inbox and automated responses in Meta Business Suite simplify communication, enabling you to engage with your audience effectively and maintain excellent customer service.
  7. Brand Consistency: A consistent brand image across all social media channels is critical for brand recognition and trust. Meta Business Suite makes it easier to ensure that your brand’s voice and message remain consistent, whether you’re managing one brand or multiple.
  8. Ad Campaign Management: Facebook and Instagram are powerful platforms for advertising your products or services. Meta Business Suite lets you create, publish, and monitor your ad campaigns, offering you the tools needed to reach your target audience with precision.

Meta Business Suite is not just a convenience; it’s a strategic advantage for businesses of all sizes. It offers a host of benefits to ensure that your business is portrayed professionally, provides centralized control, encourages efficient collaboration, and offers comprehensive analytics and content management tools. Plus, it continuously adapts to modern trends in social media management.

How do I get Meta Business Suite?

To get started with Meta (Facebook) Business Suite, you’ll first need a Facebook account linked to your business email. You can set one up by navigating to business.facebook.com and clicking on “Create an account.” If you already have a Facebook account, follow the instructions below to add pages, ads, and people to your Meta Business Suite.

Add pages to Meta Business Suite

Once you’re logged in to Meta Business Suite, follow these steps to add your business pages: 

  1. Log in to Meta Business Suite.
  2. Scroll down to the Pages section and click on “Go to business settings.”
  3. Click the “Add” button, and then select “Add a Page.”
  4. Start typing the name of your business page and select it when it appears in the drop-down menu. You must be an admin of the Page in order to add it to Meta Business Suite.
  5. A new window with a green checkmark will appear. Click “Close” and the page should now appear in your Pages section.

Add ad accounts to Meta Business Suite

To manage your ad accounts using Meta Business Suite, follow these steps:

  1. Log in to Meta Business Suite.
  2. Open up the “Business settings” panel and click on “Ad accounts.”
  3. Click the “Add” button, and then select “Add an ad account.”
  4. Enter your ad account ID and select “Add ad account.”
  5. Start managing your ads or create a new one following the instructions here.

Add people to Meta Business Suite

Collaboration is a key feature of Meta Business Suite. To add team members:

  1. Log in to Meta Business Suite.
  2. Open up the “Business settings” panel and click on “Users.” Then select “People” from the drop-down menu.
  3. Click the “Add” button.
  4. Type in one or more email addresses for the employees you’d like to invite to Meta Business Suite. Select the Business Role you want to assign them.
    • Admin Access = This includes full access to your Meta Business Suite, just like your access.
    • Employee Access = This limits a person’s access to specific accounts and tools. Facebook recommends this access level.
    • Finance Analyst and Finance Editor are two additional levels of access for accounting team members, available by clicking on “Show Advanced Options.”
  5. Once you’ve granted Employee Access, the following page screen will allow you to grant access to specific assets (such as your Facebook Pages, Instagram profiles, ad accounts, or pixels) and tasks related to those assets (such as managing ads, responding to messages, or creating posts for the page). You can toggle on or off to grant or restrict access to a particular asset or task. When you’re done, click the “Invite” button.
  6. A new window with a green checkmark will appear. Click “Done” or click “Add more people if you want to invite more employees to Meta Business Suite.

By following these steps, you can set up your Meta Business Suite and efficiently manage your business’s social media presence.

Make marketing easier with Meta Business Suite

Meta Business Suite is a powerful and versatile tool for managing your Facebook, Messenger, and Instagram presence from a single, unified platform. It offers a wide range of features that simplify and make social media marketing a whole lot easier, helping you reach your audience more effectively.

If you want to take your digital marketing efforts to the next level, consider consulting our team of digital marketing experts at Your Marketing People. Our team can provide guidance and assistance to streamline your social media strategy, deliver on your ROI goals, and drive a lot more results for your business. We specialize in enhancing your online presence and helping you make the most of the incredible tools, like Meta Business Suite, that are available to businesses in the digital age. 

Take control of your online presence and elevate your business’s engagement with your target audience. Make the transition today and unlock the full potential of social media management for your business.

Alisha Rechberg

Author Alisha Rechberg

More posts by Alisha Rechberg

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